Terms of Service
Last updated: 7 September 2026 · Trades Replay · Bhopal, Madhya Pradesh, India
These Terms of Service (the “Terms”) form a binding legal agreement between you (the “Customer”, “you” or “your”) and Trades Replay (the “Company”, “we”, “us” or “our”), an entity operating out of Bhopal, Madhya Pradesh, India, and govern your access to and use of the Trades Replay backtesting and market-replay software — including our website at https://tradesreplay.com, the dashboard, the replay chart, the analytics reports, the education library, our APIs and every related service (together, the “Service”).
By creating an account, accessing, or using the Service in any manner — including merely browsing the website — you confirm that you have read, understood and agreed to be bound by these Terms in their entirety, together with our Privacy Policy, Refund & Cancellation Policy and Risk Disclosure & Earnings Disclaimer, each of which is incorporated into these Terms by reference. If you do not agree with any provision, your sole and exclusive remedy is to stop accessing the Service immediately and, where applicable, cancel your subscription. Your continued use of the Service after the “Last updated” date above constitutes acceptance of these Terms as then in effect.
1. Definitions
In these Terms, capitalised terms have the following meanings:
- “Account” means the credentials, billing record, settings and data associated with a Customer who has completed signup.
- “Backtest Data” means everything you generate inside the Service — Sessions, simulated trades and their notes, drawings, indicator configurations, price alerts, replay positions, saved layouts and the reports derived from them.
- “Company” means Trades Replay, operating from Bhopal, Madhya Pradesh, India, the publisher of the Trades Replay software and the party you contract with under these Terms.
- “Fees” means the subscription charges and any other amounts payable by you for access to the Service.
- “Free Plan” means the no-cost Beginner tier of the Service described in Section 6.
- “IP Rights” means all intellectual property rights worldwide, including copyrights, trademarks, service marks, patents, trade secrets, know-how, moral rights, database rights and all applications and registrations.
- “Market Data” means the historical open/high/low/close/volume price series and instrument metadata made available inside the Service, sourced from third-party data providers.
- “Paddle” means Paddle.com Market Limited and its affiliates, our authorised reseller and Merchant of Record, described in Section 7.2.
- “Session” means one saved backtesting configuration inside the Service — an instrument, a start date, a starting balance, spread and commission settings, and the whole replay state and simulated trade history that accumulates inside it.
- “Simulated Result” means any profit, loss, balance, return, R-multiple, win rate, drawdown, statistic, chart or report produced by the Service from your simulated trades. A Simulated Result is hypothetical and did not occur in any market.
- “Subscription” means a paid plan giving access to the Service for a fixed term, renewable under these Terms.
- “User Content” means anything you upload or enter, including your display name, profile picture, trade notes, Session names and any file you submit.
2. What the Service Is — and What It Is Not
This Section is the foundation of the whole agreement, and you must read it before you subscribe. Every disclaimer, warranty exclusion and liability limit later in these Terms is grounded in it.
2.1 What we provide
Trades Replay is software, licensed on a subscription basis. It replays historical Market Data one bar at a time, and lets you record hypothetical (“paper”) buy and sell decisions against that replayed history, with a simulated account balance, simulated spread and commission, simulated stop-loss and take-profit levels, and simulated position sizing. It then computes statistics from those hypothetical decisions and presents them as reports, charts and a journal. It also hosts a library of tutorial videos about how to use the software.
2.2 What we are not — no order execution, no money, no custody
- We are not a broker, dealer, exchange, trading venue, multilateral trading facility, market maker, clearing house, custodian, money transmitter or payment institution.
- The Service cannot place, route, transmit, match, clear or settle an order in any financial instrument, currency, commodity, security, derivative, contract for difference or crypto-asset. There is no connection to any live market, broker or exchange, and no such connection can be configured. The buy and sell controls inside the Service write a row to your own private journal and change a number on your own screen. Nothing leaves the software.
- We never receive, hold, control, invest, pool or transmit your money or any other client asset. The only payment you ever make to us is a software subscription fee, taken by Paddle (Section 7.2). The “balance”, “equity”, “P&L”, “profit” and “loss” shown anywhere in the Service are simulated numbers in a practice environment and are not, and never become, a claim on any real funds held by anyone.
2.3 What we are not — no advice, no signals, no strategies, no recommendations
- Nothing in the Service is, or is intended to be, investment advice, financial advice, trading advice, portfolio management, a personal recommendation, a solicitation, an offer, an inducement, a trading signal, a strategy subscription, a copy-trading arrangement, a managed account, or research within the meaning of any securities, commodities, derivatives, investment services or financial-promotion law of any jurisdiction.
- We do not tell you what to trade, when to trade, how much to trade, or in which direction. We do not publish signals, calls, entries, exits, watchlists, tips or model portfolios. Every hypothetical decision recorded in the Service is your own, taken by you, on your own screen, for your own private practice.
- Any indicator, drawing tool, statistic, default setting or example that appears in the Service is a neutral piece of software functionality — a calculation performed on data you selected — and is never a recommendation to act.
- The education library teaches you how to operate this software and how to run a disciplined backtesting process. It is not investment education tied to any specific instrument or trade, it is not a certification or exam-preparation service, and it confers no qualification of any kind.
2.4 Not a regulated financial product or service
The Service is general-purpose simulation software supplied to you for your own private use. It is not, and we do not hold it out as, a regulated financial product or service in any jurisdiction. We are not registered with, licensed by, authorised by or supervised by the Securities and Exchange Board of India (SEBI), the Reserve Bank of India (RBI), the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), the National Futures Association (NFA), the U.K. Financial Conduct Authority (FCA), the Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), or any equivalent authority anywhere, and we do not claim any registration, membership, authorisation or endorsement by any of them.
2.5 Simulated Results are hypothetical
Simulated Results are produced with the benefit of hindsight over data whose outcome was already known, without real money at risk, without a counterparty, and without live-market liquidity, latency, requotes, slippage, gaps, partial fills, funding costs, financing charges, margin calls, broker outages or the psychological pressure of a real position. They therefore do not represent — and must never be presented by you to anyone else as — actual trading results or a reliable indication of what any strategy will do in a live market. Section 12 and the separate Risk Disclosure & Earnings Disclaimer set this out in full and form part of these Terms.
3. Eligibility and Account Registration
3.1 Age and capacity. You represent and warrant that you are at least eighteen (18) years of age and have full legal capacity to enter into a binding contract under the laws of your jurisdiction. If you accept these Terms on behalf of a business, firm, company or other legal entity, you represent and warrant that you have authority to bind it, and “you” refers to both you personally and that entity, jointly and severally.
3.2 Accurate information. You agree to provide accurate, current and complete information at signup and to keep it up to date. Providing false or misleading information, registering with a disposable email address, or impersonating another person or entity is a material breach of these Terms and grounds for immediate termination without refund.
3.3 Account security. You are solely responsible for the confidentiality of your password and for all activity that occurs under your Account, whether or not authorised by you. You must notify us at support@tradesreplay.com immediately on discovering any unauthorised access or suspected compromise. We are not liable for any loss or damage arising from your failure to protect your credentials, from your choice of a weak or reused password, or from your having shared them.
3.4 One Account per person; no sharing. Each individual or entity may hold only one active Account unless we agree otherwise in writing. Your Account is personal to you. You must not share, sell, rent, lease, lend or transfer your credentials or Account access to anyone else, and you must not operate a single Account for several people, a class, a team, a trading room, a “prop firm” cohort or a community. Creating additional Accounts to obtain extra Free Plan capacity, to evade a plan limit, to evade a suspension or termination, or otherwise to circumvent these Terms is a material breach and grounds for termination of every associated Account without refund.
3.5 Accounts we may refuse. We may refuse to open, or may close, any Account at our discretion, including where we reasonably believe it is being opened on behalf of a sanctioned person or territory, in a jurisdiction where we do not offer the Service, or by a person previously terminated for breach.
4. Licence Granted to You
Subject to your compliance with these Terms and your payment of all applicable Fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence, for the duration of your Subscription or Free Plan access only, to access and use the Service through a supported web browser for your own internal, private practice, research, journaling and training purposes.
The Service is licensed to you, not sold. All rights not expressly granted in these Terms are reserved to us. This licence terminates automatically and immediately on any termination or expiry of your Account.
5. What You May Not Do With the Service
You agree that you will not, and will not permit any employee, contractor, affiliate or third party accessing the Service through your Account to, do any of the following. A violation of this Section 5 is a material breach and constitutes grounds for immediate suspension or termination of your Account, without notice and without refund.
5.1 Unlawful, harmful and abusive use
- Any activity that violates applicable local, state, national or international law or regulation, including (without limitation) the Indian Penal Code / Bharatiya Nyaya Sanhita, the Information Technology Act 2000, the Consumer Protection Act 2019, the Digital Personal Data Protection Act 2023, applicable securities and derivatives law, sanctions and export-control law, and anti-money-laundering law.
- Uploading or entering content — including a display name, avatar image, Session name or trade note — that is unlawful, threatening, abusive, harassing, defamatory, deceptive, fraudulent, obscene, pornographic, hateful or otherwise objectionable.
- Any content that sexualises a minor. This is a zero-tolerance, immediate-termination event and is reportable to law enforcement.
- Using the Service to launder money, to disguise the origin of funds, to evade tax, or to further any fraud on any third party.
5.2 Abuse of the Service infrastructure
- Circumventing, bypassing or attempting to exceed the limits of your plan through multiple Accounts, shared credentials, automation or technical exploits.
- Scraping, crawling, spidering, harvesting, bulk-downloading or systematically extracting the Service, its Market Data, its interface, its source code or its underlying data structures, by any automated or manual means.
- Reverse-engineering, decompiling, disassembling, decrypting or otherwise attempting to derive the source code, algorithms, calculation methods or architecture of the Service, except to the narrow extent such a restriction is expressly unenforceable under applicable law.
- Copying, framing, mirroring, white-labelling or rehosting any part of the Service, or building or assisting anyone else to build a competing or substantially similar backtesting, replay or simulation product using the Service, its output, its interface or the knowledge of its behaviour that your access gives you.
- Introducing any virus, worm, malware, trojan, backdoor or other malicious code, or interfering with the integrity or performance of the Service or the data it contains.
- Launching any denial-of-service, distributed denial-of-service, volumetric flood, rate-limit evasion, credential-stuffing or brute-force attack against the Service or its infrastructure.
- Performing penetration testing, vulnerability scanning, fuzzing or other security research against the Service without our prior written consent. Responsible disclosure of a vulnerability found incidentally is welcomed at support@tradesreplay.com and will not be treated as a breach where you stop at the minimum proof necessary and do not access another user's data.
- Accessing or attempting to access any Account, Session, Backtest Data or record that is not your own, or any part of our systems, servers or networks that is not knowingly made available to you.
- Using undocumented endpoints, or automating the Service by any means other than an interface we have expressly published for that purpose, in a way that places an unreasonable load on our infrastructure.
5.3 Abuse of third parties, and misrepresentation of us
- Presenting the Service, or any Simulated Result taken from it, to any third party as a real, live, audited or verified trading record. If you publish a screenshot, statement or statistic produced by the Service, you must state clearly and conspicuously that it is simulated/backtested and hypothetical.
- Using the Service, or Simulated Results from it, to solicit investment, to raise capital, to market a fund, a managed account, a signals service, a “prop firm” challenge or a course, or to induce any person to trade, without your own independent legal and regulatory compliance — for which you are solely responsible, and in respect of which you indemnify us under Section 21.
- Providing regulated financial, investment, tax or legal advice to any person using the Service as a tool, unless you personally hold every licence that activity requires in every jurisdiction concerned and accept full responsibility for it.
- Stating or implying that we endorse, sponsor, verify, audit, certify or are affiliated with you, your results, your business, your course or your fund, or using our name, logo, trademarks or interface in any way that suggests it.
- Impersonating any other person, business or organisation, including us.
5.4 Redistribution of Market Data
- Extracting, exporting in bulk, republishing, redistributing, reselling, sublicensing, storing outside the Service, or making available to any third party any Market Data made available through the Service. Market Data is licensed to us and made available to you strictly for use inside the Service.
- Using Market Data obtained through the Service to feed, train, seed, calibrate or validate any other product, model, dataset, algorithm or machine-learning system.
5.5 Enforcement discretion. We have sole discretion to determine whether any use of the Service violates this Section 5. We may investigate a suspected violation, suspend Account access while we do so, preserve logs and Backtest Data as evidence, and co-operate with law enforcement and with our own service providers. You waive any claim against us arising from any good-faith enforcement action taken under this Section.
6. The Free Plan Is Your Evaluation Window
We do not operate a time-limited paid trial. Instead, the Beginner plan is permanently free of charge and is the way you evaluate the Service before you pay us anything. On the Free Plan you can create an Account, build Sessions, replay real historical Market Data, place simulated trades, use the drawing and indicator tools, and read the analytics reports — subject only to the plan's published capacity limits.
The existence, capacity limits, feature set and continued availability of the Free Plan are determined solely by us and may be changed, reduced or withdrawn at any time, for new Accounts or for all Accounts. We do not guarantee that a free tier will exist in perpetuity.
7. Plans, Fees and Payment
7.1 Plans and prices. The Service is offered on three tiers — Beginner, which is free, and Intermediate and Pro, which are paid. The paid tiers are billed monthly or annually in advance, in United States Dollars (USD), at the prices published inside the Service on the Subscription page at the time of your purchase. Each tier carries its own limits on saved Sessions, indicators, chart layouts and data-retention span, as published on that page. Plan contents may change from time to time; changes apply to new Subscriptions and to renewals, and not to a Subscription already running in its current term.
7.2 Merchant of Record. Our order process is conducted by our online reseller and Merchant of Record, Paddle.com Market Limited (“Paddle”), a company registered in England and Wales. Paddle — and not us — is the seller of record for every purchase of the Service. Paddle handles the checkout, payment processing, fraud screening, invoicing, sales-tax / VAT / GST calculation and remittance, subscription management, chargebacks and refunds. Your payment relationship for the transaction is with Paddle, on Paddle's Buyer Terms and Paddle's Refund Policy, which apply to your purchase in addition to these Terms. We never receive, see or store your full card number, CVC or bank details.
7.3 Authorisation and auto-renewal. Subscriptions are continuous and renew automatically at the end of each billing period — monthly for a monthly plan, annually for an annual plan — at the then-current published price, until cancelled. By subscribing you expressly authorise Paddle to charge your payment method for each renewal, without further notice or consent, until you cancel. It is your sole responsibility to know your renewal date and to cancel before it if you do not wish to renew. You may cancel at any time — from the Subscription page in your Account settings, or by emailing support@tradesreplay.com from the address on your Account, which we will action within two (2) business days and in any event before your next renewal. Cancellation takes effect at the end of the current paid period.
7.4 Price changes. We may change our Fees at any time. A price change takes effect on your next renewal and will be notified to you by email, at the address on your Account, at least fourteen (14) days before that renewal. Your continued use of the Service after the effective date constitutes acceptance of the new Fees; if you do not accept them, your remedy is to cancel before the renewal date.
7.5 Taxes. Prices are displayed exclusive or inclusive of tax as indicated at checkout. Paddle determines, collects and remits any applicable indirect tax (GST, VAT, sales tax or equivalent) based on the billing country you provide. You are responsible for providing accurate billing and tax information and for any direct taxes arising for you from your use of the Service.
7.6 Failed payment. If a payment fails — card decline, insufficient funds, expired card, revoked mandate or otherwise — we may, immediately and without notice, downgrade your Account to the Free Plan or suspend access entirely until the outstanding amount is cleared. You remain liable for the Fees for any period during which the Service was made available to you, whether or not you actually used it. A downgrade may make Sessions in excess of the Free Plan's limits read-only; it does not of itself delete them.
7.7 No refunds save as stated. All Fees are non-refundable except as expressly provided in our Refund & Cancellation Policy, which is incorporated into these Terms by reference, in Sections 15.2 and 17.3 below, and except where a refund is required by mandatory law or granted by Paddle under its own policy. In particular, and to the maximum extent permitted by applicable law, we do not give pro-rated refunds for the unused part of a term, for a mid-term cancellation, for a downgrade, for reduced usage or non-use, or for any circumstance not listed in that Policy or in Sections 15.2 and 17.3.
7.8 Plan limits. Where a plan limit applies, we may throttle, queue, refuse or suspend the operation that would exceed it, or require you to upgrade before continuing. We do not charge automatic overage fees; upgrading is the only route to more capacity.
8. Your Backtest Data and User Content
8.1 Ownership. As between you and us, you retain all right, title and interest in your Backtest Data and User Content. These Terms transfer no ownership of it to us.
8.2 Licence to us. You grant us a worldwide, royalty-free, non-exclusive, sublicensable (to our hosting and infrastructure providers only) licence, for the duration of your Account, to host, store, copy, transmit, index, process, back up and display your Backtest Data and User Content, solely as necessary to operate, secure, support and provide the Service to you, and to produce aggregated and de-identified statistics under Section 8.6.
8.3 Your warranty. You represent and warrant that your User Content does not infringe any third party's IP Rights, privacy rights or contractual rights, that it is lawful in your jurisdiction, and that you have every right and consent necessary to submit it.
8.4 Deletion is final. Deleting a Session inside the Service permanently destroys its replay state, its drawings, its indicator settings, its alerts and its simulated trade records. There is no undo and no restore. Only a short summary record is retained so the deleted Session can still be listed. You are solely responsible for exporting or otherwise preserving anything you wish to keep before you delete it. We are not obliged to recover deleted Backtest Data and will not be liable for its loss.
8.5 Backups are for our benefit, not a service to you. We take routine operational backups to protect the platform. They are a disaster-recovery measure for us, are retained on a rolling cycle, and are not a personal archive, a restore service, or a substitute for your own records. We do not guarantee that any particular item of your data exists in a backup, that a backup can be restored, or that we will restore one on request.
8.6 Aggregated and de-identified data. We may compute aggregated, statistical and de-identified information from platform usage — for example, how many Sessions exist across the platform, which timeframes are used most, or how long a typical replay runs — and may use and publish it to operate, secure, analyse, improve and market the Service. Such information never identifies you, your Account or any individual Session, and is not your Backtest Data.
8.7 We do not train models on your data. We do not use your Backtest Data, your User Content or your trade notes to train, fine-tune or improve any machine-learning model, ours or any third party's, and we do not sell or license them to anyone for that purpose.
8.8 Content removal. We may remove or refuse to process any User Content that we reasonably believe breaches these Terms, infringes a third party's rights, or exposes us to legal or reputational risk.
9. Market Data
9.1 Third-party origin. Market Data made available in the Service is obtained from third-party sources, including retail market-data feeds published by Dukascopy Bank SA and from files we prepare from such sources. We are a licensee or recipient of that data — not its author, owner or guarantor.
9.2 Historical, indicative and “as is”. Market Data is historical and indicative. It is not real-time, is not a live quote, is not executable, and is not sourced from the venue or broker you may use. It may contain gaps, missing bars, holidays and low-liquidity periods, rounding and aggregation artefacts, incorrect ticks, revisions, timezone or daylight-saving edge cases, and differences from the prices any particular broker showed at the same moment. Bid and ask, spread, commission, swap and slippage inside the Service are modelled from your own settings, not recorded from a real market. We give no warranty of any kind as to the accuracy, completeness, timeliness, sequence or fitness for purpose of Market Data, and we disclaim all liability arising from any error, omission, delay, gap or interruption in it, whether ours or a data provider's.
9.3 Instrument names. Instrument names, symbols and index names (for example NAS100 or US30) are used solely to identify the historical price series being replayed. Their use does not imply any affiliation with, sponsorship by, endorsement by, or licence from any index provider, exchange, broker or trademark owner, and all such marks remain the property of their respective owners.
9.4 Restrictions. Your rights in Market Data are limited to viewing and using it inside the Service. Section 5.4 applies in full.
10. Our Intellectual Property
The Service — including all software, source code, algorithms, statistical methods, database schemas, user interfaces, visual design, layout, iconography, graphics, copy, documentation, tutorial videos, the Trades Replay name and logo, and all related IP Rights — is and remains the exclusive property of Trades Replay and its licensors. Your use of the Service grants you no ownership interest and transfers no IP Rights. You may not use our name, logo or trademarks in any way that implies endorsement or affiliation without our prior written consent.
10.1 Feedback. If you send us a suggestion, improvement idea, bug report, feature request or any other feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully transferable and sublicensable licence to use, disclose, reproduce, modify and commercially exploit it without restriction and without any obligation, attribution or compensation to you.
11. Education Content
The Service includes a library of tutorial videos and written material about operating the software and running a disciplined testing process. That material is provided for general informational and instructional purposes only. It is not investment, financial, legal, tax or accounting advice, it is not tailored to your circumstances, it confers no qualification, certification or accreditation, and it must not be relied upon as a basis for any financial decision. Where a video is embedded from a third-party host (for example YouTube or Arcade), your viewing of it is additionally subject to that host's own terms and privacy policy. We may add, alter, restrict or remove education content at any time.
12. Simulated Results, Hypothetical Performance and No Guarantee of Outcome
- We make no promise, guarantee, projection or representation that you will earn any money, recover your subscription cost, become profitable, pass any funded-account or “prop firm” evaluation, obtain any particular win rate, R-multiple, drawdown or return, or improve as a trader.
- Trading and investing in financial markets carries a high level of risk and can result in the loss of some or all of your capital, and in some products more than your capital. A large majority of retail traders lose money. Nothing you do in this Service reduces that risk.
- Past performance — real or simulated — is not indicative of future results.
- Any figure, example, screenshot, statistic or result shown anywhere in the Service, in our marketing, or in our education material is illustrative of the software's functionality only, and is neither typical nor a promise of what you will achieve.
- You alone are responsible for every real financial decision you take. Before risking real money you should obtain independent advice from a licensed professional authorised in your jurisdiction who knows your circumstances.
The full Risk Disclosure & Earnings Disclaimer forms part of these Terms and must be read with this Section.
13. Third-Party Services
The Service depends on third-party providers, including Paddle (payments and Merchant of Record), Amazon Web Services (hosting), Resend (transactional email), Dukascopy Bank SA (market data), Google Fonts (web typography), Let's Encrypt (TLS certificates), and the video hosts used by the education library. Your use of any third-party service is additionally governed by that provider's own terms and privacy policy. We are not responsible for, and disclaim all liability arising from, any act, omission, outage, defect, price change, discontinuation, data loss or security incident of any third-party provider. Section 9 of our Privacy Policy lists our processors in full.
14. Privacy and Data Protection
Our collection, use, disclosure and retention of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference and which you confirm you have read. For all data processed through the Service, we act as the data fiduciary under India's Digital Personal Data Protection Act 2023 and as the data controller under the EU/UK General Data Protection Regulation, save where we act as a processor on your documented instructions.
15. Availability, Changes and Beta Features
15.1 No uptime guarantee. The Service is provided on a commercially reasonable-efforts basis. We do not offer, and these Terms do not create, any service-level agreement, uptime commitment, response-time commitment or availability credit. The Service may be unavailable for scheduled maintenance, emergency maintenance, upgrades, third-party failures or reasons beyond our control, with or without notice.
15.2 We may change the Service. We may add, modify, restrict, deprecate or remove any feature, instrument, timeframe, indicator, tool, report or integration at any time, at our sole discretion, including as part of a plan's feature set. Where a change materially and adversely reduces the core functionality of a paid plan you are currently in, and you tell us so in writing within thirty (30) days, your remedy is to cancel and receive a pro-rata refund of the unused portion of your current paid term. That is your sole and exclusive remedy for such a change.
15.3 Beta and experimental features. Features marked beta, preview, experimental or early access are provided “as is”, may be unstable, may lose data, and may be withdrawn at any time. They are excluded from every warranty and from Section 15.2.
16. Support
Support is provided by email at support@tradesreplay.com during ordinary business hours in India (Monday to Friday), in English. We aim to acknowledge within two (2) business days. Support covers the operation of the Service. It does not, and will never, extend to advice on what to trade, how to trade, whether a strategy is sound, or the interpretation of any Simulated Result as a trading decision. Support does not include recovery of Backtest Data you have deleted (Section 8.4).
17. Suspension and Termination
17.1 By you. You may cancel your Subscription at any time, either from the Subscription page in your Account settings or by emailing support@tradesreplay.com from the address on your Account. Cancellation takes effect at the end of the current paid period; you keep access until then and are not entitled to a refund of Fees already paid, save as set out in the Refund & Cancellation Policy. You may ask us to close your Account entirely by writing to support@tradesreplay.com.
17.2 By us, for cause. We may suspend or terminate your Account, refuse to provide the Service and remove User Content at any time, with or without notice, if we reasonably believe that: you have materially breached these Terms or Section 5; your use poses a security, legal or reputational risk to us, to another user or to a third party; Fees are outstanding; a payment was fraudulent or was charged back; a court order, regulator or law enforcement agency requires it; or continued service to you would breach our own agreements with a provider such as Paddle, a data provider or a hosting provider.
17.3 By us, for convenience. We may discontinue the Service in whole or in part, or terminate your Account for convenience, on thirty (30) days' written notice to the email address on your Account (or immediately, where required by law). In that case we will refund the unused portion of any prepaid Fees on a pro-rata basis, which is your sole and exclusive remedy.
17.4 Effect of termination. This Section applies when your Account is terminated or closed — not when you merely cancel a Subscription, which under Section 17.1 leaves your Account open and returns it to the Free Plan at the end of the paid period. On termination of the Account: your access ends immediately; your licence under Section 4 terminates; you remain liable for all Fees accrued to that date; and we will retain your Account data and Backtest Data for thirty (30) days to permit reactivation or an export request, after which it is permanently deleted, save for records we are required or entitled to keep (billing and tax records, security logs, and evidence relating to a breach or dispute). Sections 2, 5, 8.1–8.2, 8.4–8.7, 9, 10, 12, 18, 19, 20, 21, 23 and 26, and every other provision which by its nature should survive, survive termination.
18. Disclaimer of Warranties
THE SERVICE, THE MARKET DATA, EVERY SIMULATED RESULT, THE EDUCATION CONTENT AND ALL RELATED MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. To the fullest extent permitted by applicable law, we expressly disclaim all warranties, including any implied warranty of:
- merchantability, satisfactory quality, or fitness for a particular purpose;
- non-infringement of third-party rights;
- accuracy, completeness, correctness, timeliness or reliability of Market Data or of any calculation, statistic, report or Simulated Result derived from it;
- uninterrupted, timely, secure or error-free operation, or that defects will be corrected;
- compatibility with any particular device, browser, operating system, screen size or assistive technology;
- freedom from viruses or other harmful components;
- achievement of any trading, financial, educational, skill or business outcome whatsoever.
No advice or information, oral or written, obtained from us or through the Service creates any warranty not expressly stated in these Terms. Where applicable law does not permit the exclusion of an implied warranty or condition, that warranty is limited to the minimum period and remedy permitted by that law.
19. Limitation of Liability
19.1 Excluded losses. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY: TRADING LOSS OR INVESTMENT LOSS OF ANY KIND; LOST PROFITS OR ANTICIPATED PROFITS; LOST OR MISSED TRADING OPPORTUNITY; LOST REVENUE, SAVINGS, GOODWILL OR BUSINESS; LOSS, CORRUPTION OR DELETION OF DATA, BACKTEST DATA OR SESSIONS; BUSINESS INTERRUPTION; COST OF SUBSTITUTE SERVICES; OR REPUTATIONAL HARM — however caused, on any theory of liability, whether in contract, tort (including negligence), strict liability or otherwise, and even if we have been advised of the possibility of such damages and even if a limited remedy fails of its essential purpose.
19.2 Trading losses in particular. Without limiting Section 19.1, we are not liable for any loss you suffer in any real market, whether or not you say it was influenced by the Service, by Market Data, by a Simulated Result, by a statistic, by an indicator, by education content, by an outage, by a defect, or by anything else we did or failed to do. Every real trading decision is yours alone.
19.3 Cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU ACTUALLY PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED INDIAN RUPEES (₹100). Where you have paid us nothing — including all use of the Free Plan — our aggregate liability is limited to ₹100.
19.4 Basis of the bargain. You acknowledge that the disclaimers in Section 18 and the limitations in this Section 19 are an essential basis of the bargain between us, that our prices are set in reliance on them, and that we would not provide the Service without them.
19.5 Non-excludable liability. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Where applicable law does not allow some exclusion or limitation above, that exclusion or limitation applies to the fullest extent that law permits and the remainder stays in force.
20. Consumer Rights
If you use the Service as a consumer, you may have mandatory statutory rights under the law of your country of residence — for example under India's Consumer Protection Act 2019, under EU or UK consumer law, or under Australian Consumer Law — that cannot be excluded or limited by contract. Nothing in these Terms is intended to exclude, restrict or modify any such non-excludable right, and where any provision would do so, it applies only to the extent the law permits. Statutory refund rights, and how they interact with Paddle's own policy, are set out in Section 5 of our Refund & Cancellation Policy.
21. Indemnification
You agree to defend, indemnify and hold harmless Trades Replay and its owners, officers, directors, employees, contractors, agents, affiliates, licensors and suppliers from and against any and all claims, liabilities, damages, losses, judgments, settlements, fines, costs and expenses (including reasonable legal fees and court costs) arising out of or relating to:
- your use or misuse of the Service, of Market Data, or of any Simulated Result;
- your User Content, including any claim that it infringes a third party's rights or is unlawful;
- your breach of these Terms, including Section 5;
- your violation of any law, regulation or third-party right, including any securities, derivatives, financial-promotion, consumer-protection, advertising or data-protection law;
- any presentation by you of a Simulated Result to a third party, and any decision that third party takes in reliance on it;
- any real trading, investment, advisory, signals, education, fund-raising or “prop firm” activity you conduct, whether or not it used the Service;
- any dispute between you and any third party arising from your use of the Service.
We may, at our own expense, assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you will co-operate with us in asserting any available defence, and you will not settle any such matter without our prior written consent.
22. Force Majeure
We are not liable for any failure or delay in performing our obligations where the failure or delay results from an event beyond our reasonable control, including acts of God, natural disaster, earthquake, flood, fire, pandemic or epidemic, war, civil unrest, terrorism, government or regulatory action, sanctions, strike or labour dispute, failure of an internet or telecoms provider, failure or outage of a third-party service (including Paddle, Amazon Web Services, Resend or any data provider), power failure, cyber-attack, or any similar event.
23. Governing Law and Dispute Resolution
23.1 Governing law. These Terms, and any dispute, claim or controversy arising out of or relating to them, the Service or the relationship between you and us — whether contractual or non-contractual — are governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
23.2 Exclusive jurisdiction. Subject to Section 23.3, the courts at Bhopal, Madhya Pradesh, India have exclusive jurisdiction over any dispute, claim or proceeding arising out of or relating to these Terms, the Service or the relationship between you and us. You irrevocably submit to the personal jurisdiction of those courts and waive any objection to venue or to forum non conveniens.
23.3 Arbitration at our election. At our sole election, any dispute arising out of or relating to these Terms may instead be referred to and finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be conducted by a sole arbitrator appointed by us; the seat and venue shall be Bhopal, Madhya Pradesh, India; the language shall be English; and the award shall be final and binding. Each party bears its own costs, subject to the arbitrator's discretion. Nothing in this Section prevents us from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect our IP Rights, confidential information or business reputation.
23.4 Informal resolution first. Before commencing any proceeding, you agree to contact us at support@tradesreplay.com with a written description of the dispute and the relief you seek, and to allow us thirty (30) days to attempt to resolve it in good faith.
23.5 Limitation period. Any cause of action or claim you may have arising out of or relating to these Terms or the Service must be commenced within one (1) year after it accrues, failing which it is permanently barred. Where applicable law does not allow this, the shortest permissible period applies.
23.6 Class-action waiver. To the extent permitted by applicable law, you agree that any dispute will be resolved on an individual basis only, and not as part of any class, collective, consolidated or representative proceeding, and you waive any right to a jury trial.
23.7 Payment disputes. Disputes about a charge are between you and Paddle as Merchant of Record in the first instance, and are subject to Paddle's Buyer Terms and Refund Policy; Section 8 of our Refund & Cancellation Policy sets out what you must do before initiating a chargeback.
24. Changes to These Terms
We may modify these Terms at any time at our sole discretion. Material changes will be notified to you by email to the address on your Account and/or by a notice inside the Service at least fourteen (14) days before they take effect; non-material changes take effect on publication. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, your sole remedy is to cancel your Subscription before the effective date. The version in force at any time is the one published at https://tradesreplay.com/legal/terms.
25. Assignment
You may not assign, transfer, delegate or sublicense these Terms or any right or obligation under them, by operation of law or otherwise, without our prior written consent; any attempted assignment in breach of this Section is void. We may assign these Terms in whole or in part, including in connection with a merger, acquisition, reorganisation, sale of assets or change of control, without your consent.
26. Notices
Notices to you may be given by email to the address on your Account or by a notice inside the Service, and are deemed received on the day of transmission (or the next business day if sent outside business hours). It is your responsibility to keep that address current and monitored. Notices to us must be sent by email to support@tradesreplay.com and are deemed received only on our written acknowledgement.
27. Entire Agreement, Severability and Waiver
These Terms, together with the Privacy Policy, the Refund & Cancellation Policy and the Risk Disclosure & Earnings Disclaimer, constitute the entire agreement between you and Trades Replay concerning the Service and supersede all prior or contemporaneous agreements, negotiations, representations and discussions, whether written or oral. If any provision is held invalid, unenforceable or contrary to law, it shall be modified or severed to the minimum extent necessary and the remaining provisions shall continue in full force and effect. Our failure to enforce any provision is not a waiver of it or of any other provision. Nothing in these Terms creates a partnership, joint venture, agency, franchise or employment relationship between us. There are no third-party beneficiaries to these Terms.
28. Contact
For any question, complaint or notice regarding these Terms:
- Company: Trades Replay
- Product: Trades Replay — https://tradesreplay.com
- Email: support@tradesreplay.com
- Business location: Bhopal, Madhya Pradesh, India
- Merchant of Record for all purchases: Paddle.com Market Limited
Questions about this document? Email support@tradesreplay.com. These documents are published in English. Any translation is provided for convenience only; in the event of a conflict, the English version governs.